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About Billy Jay Dayumat

  • Work Type Full Time Work
  • Gender Male
  • Years of Experience 10
  • Salary Per Hour (USD) 7
  • Viewed 53

About me

I have 15+ years in BPO, including roles as an Agent, Workforce Analyst, and Team Lead in sectors like Customer Service, Tech, Retail, Telco, and Insurance, I’ve achieved milestones such as top team lead for three consecutive quarters. My versatility spans departments like Billing, Collections, and Insurance, and I take pride in being a go-to person for client engagements, contributing to innovative ideas. My adaptability and commitment to learning, demonstrated by quickly mastering new skills, make me uniquely qualified. I’m excited about the opportunity to contribute my skills and leadership.

Education

Experience

Expertise

Customer Service
Back Office
Account Moderation

Languages

English
Proficient

Skills

Customer Service MS Office Salesforce Team Lead Workforce

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