About Josua Mendoza
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Work Type Full Time Work
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Gender Male
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Years of Experience 1
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Salary Per Hour (USD) 3
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Viewed 62
About me
As an experienced Customer Service/Technical Support Supervisor in a US-based account, your advertisement for a Virtual Assistant sparked my interest. When reviewing the position requirements, I was excited to find that my qualifications and personal strengths align with your needs.
I bring a comprehensive set of skills that I believe will be valuable to your company. In my supervisor role, I honed my abilities in providing a detailed level of back-end support, and my technical competence with the technology and other CRMs that I used before. My time management, people-centric nature, and compassion have afforded me excellent teamwork skills.
I am excited to contribute my talents and proficiency in customer service, technical support, bookkeeping, data entry, data analysis, Google Sheets, Google Docs, MS Word, MS PowerPoint, MS Excel, Outlook, Discord, MS Teams, Google Meet, Zoom, Slack, Notion, Loom, Amazon Seller Central, Google Ads, Klaviyo, and Shopify to your team efforts. As an engaging communicator, my focus on building strong professional relationships has been beneficial throughout my career.
You may check my resume/CV and portfolio here:
https://josuamendoza.my.canva.site/
Education
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2012 - 2014
Datamex of Institute of Comuter Technology
Associate in information technology
I graduated as an associate in information technology.
Experience
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2018 - 2023
Acquire Asia Pacific
Supervisor
I worked in a contact center for almost 7 years. The last company that I joined was Acquire Asia Pacific as a supervisor. I handled 7-10 technical support agents. We are performing email, chat, and phone support for US and Canadian customers. All of my contact center experiences are all US-based.
