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About Liana Marie Umali

  • Work Type Full Time Work
  • Gender Female
  • Years of Experience 5
  • Salary Per Hour (USD) 7
  • Viewed 6

About me

I have been a Virtual Assistant for almost 5 years now. I used to work as an Executive Assistant, Social Media Manager, and Transaction Coordinator for a real estate owner. As part of my tasks, I managed appointments, calendars, and emails. I also managed my client’s social media accounts, and the company’s website, data entry including documents and excel creation, doing video editing and graphic designs such as birthday and anniversary greeting cards for the agents, and Listing postcards.

I’ve been in the Customer Service Industry for almost 7 years, managing chats, calls, and emails and providing quality service to my customers. I have developed impeccable phone manners and the ability to deal with agitated and distressed customers. I’m accustomed to working on multiple tasks simultaneously. Going above and beyond to ensure that customers are satisfied with the products and services is something I take great pride in.

I enjoy the variety of work the job brings each day. My long-term experience in the service industry has taught me how to meet and exceed my administrative and customer service skills. I have assisted all types of people in all types of settings. My knowledge of a wide variety of computer programs allows me to take on nearly any task I am assigned easily. I am a fast learner and welcome challenges as well. As a detail-oriented and organized professional, I take pride in accurately completing assignments on time. I have excellent communication skills both written and verbal. I would love to transfer these skills to your company as your Virtual Assistant.

I am well-spoken, friendly, persuasive, and concise without being pushy. I’m a good closer and can handle objections with ease. My administrative experience makes me an ideal candidate for your Virtual Assistant position.

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