About Maria Christine Madrid
-
Work Type Full Time Work
-
Gender Female
-
Years of Experience 11
-
Trained and Verified Yes
-
Salary Per Hour (USD) 5
-
Viewed 54
About me
Versatile Virtual Assistant with 11 years of customer service expertise. Known for delivering exceptional administrative support, my strong communication and organizational skills ensure seamless operations. I excel in multitasking, problem-solving, and staying ahead in the dynamic virtual assistance landscape. My commitment to confidentiality and professionalism has earned client trust. Let’s collaborate to streamline your processes and maximize efficiency! My key responsibilities include managing documents, scheduling, client communication, listing management, transaction coordination, market research, and social media management.
Education
-
2008 - 2012
Centro Escolar University
Bachelor of Science in Business Administration Major in Marketing Management
I hold a Bachelor's degree in Business Administration with a major in Marketing Management from Centro Escolar University. My coursework focused on strategic marketing, consumer behavior, and digital marketing. Through real-world projects, I honed my analytical and communication skills. I am equipped with a solid foundation to contribute effectively to the field of marketing management.
Experience
-
2018 - 2023
Trinet - Zenefits Human Resource Management
US Tax and Payroll Compliance Specialist
Expertise in Microsoft Excel is a must.
I prepare tax compliance for clients and companies and respond to their tax inquiries.
I directly communicate with company owners, HR, and Payroll teams, and at the same time work with the state agency.
I am also responsible for the management planning and execution of payroll processes and systems for clients. -
2017 - 2018
Prudential Financial Inc.
Insurance Financial Officer
I review policies, address financial inquiries, and assist clients with insurance-related financial transactions.
Explain insurance policies and financial terms to customers, ensuring they have a clear understanding of their coverage and payment options. -
2015 - 2016
Comcast Xfinity
Billing and Collection Representative
I am responsible for managing bill inquiries, processing payments, and ensuring timely collections.
I also help clients use specific features for Digital cable TV, High-speed internet, and home phone services. -
2012 - 2015
Sprint & Boost Mobile
Number Porting Specialist
I am the main point of contact for resolving porting-related inquiries. I work directly with customers during the number porting process to ensure a seamless transition.