About Reyryn James Vibal
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Work Type Full Time Work
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Gender Male
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Years of Experience 7
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Trained and Verified Yes
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Salary Per Hour (USD) 5
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Viewed 59
About me
As a motivated and highly professional individual, I provide
an expertise in resolving software and hardware technical
issues, backed by three years of experience in Technical
Support. Additionally, a four-year record in the insurance
field, showcasing my proficiency in navigating the
complexities of this industry. I am well driven by a
commitment to continuous learning and eagerness to
contribute my skills and knowledge to a great company.
With a solid foundation in both technical support and the
insurance field. I am confident in my ability to adapt, learn
quickly, and contribute positively to the goals and objectives
of any organization that values innovation and excellence.
Education
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2013 - 2015
Infotech Institute of Arts and Sciences, Inc.
Computer Science Technology - Programming NC IV,
I have passed Associate in Computer Science Technology Major in Programming NC IV from Infotech Institute of Arts and Sciences, Inc.
Experience
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2022 - 2023
IA Blueprint
Virtual Assistant - Personal Lines Insurance Processor
• Sending reminder for claims
• Average knowledge to CRM – EzLynx
• Assisting Account Manager for daily tasks
• Quoting Home & Auto through carrrier
• Updating Clients for Renewal of Policy
• Personal Lines Processor (Endorsement, Mortgagee
Changes, Refinance)
• Policy changes in carrier websites such as:
ASI, Openly, Allstate, Hanover, Encompass, Britecore,
• Verification of Payments through carrier websites
• Sending out Post card to clients using Canva for renewal
policy
• Minimal handling on Social Media Platform
• Reviewing Clients cancellation Policy Reports
• Follow up on E-Signatures on carrier websites
• Assisting team on installation of software on computers
• Helping on Errors on computer / Troubleshooting -
2019 - 2022
Coverdesk LLC
Virtual Assistant - Personal Lines Insurance Processor
• Policy changes in carrier website such as:
Safeco, Travelers, Pemco, Nationwide, Grange, Hanford,
Mercury, Progressive
• Personal Lines Quoter (Home, Auto, Condo,)
• Personal Lines Remarketing, Refinancing Evidence of
Insurance
• Personal Lines Processor (Cancellations, Endorsement,
Mortgagee Changes, Refinance)
• Assisting Account Manager for Certificates of insurance
and Policy update
• Creating/Completing Information for Renewals & New
Business Policy
• Creating New Accounts and Policy in Applied Epic
• Removing/Deleting information EZlynx
• Average knowledge to CRM – Applied Epic -
2016 - 2019
Alorica - Dell EMC
Technical Support Representative
• Inbound & Outbound, Email Support
• Install and perform repairs to hardware, software, or
peripheral equipment, following design or installation
specifications
• Prepare evaluations of software or hardware, and
recommend improvements or upgrades.
• Troubleshooting hardware, software issue of laptops,
desktop, peripherals
• Monitoring issues and updates for each new system
released
